FAQ

Frequently Asked Questions

General Event Questions

Burns&Beyond is a new festival in Edinburgh celebrating the life and work of Robert Burns, Scotland’s National Bard, inviting audiences to discover the very best in creative talents from across Scotland in some of the capital’s most well-known buildings and a few of its more secretive spaces.

Burns&Beyond will take place in multiple venues across Edinburgh’s New Town and Old Town.

Burns&Beyond takes places in multiple venues across Edinburgh’s New Town and Old Town 22nd January – 27th January 2019.

Start times may differ for each daily event. Please refer to our events page for more event information.

The Culture Trail takes approx. 4 hours and will be located in multiple venues across the city.

A week prior to the event, Burns&Beyond Culture Trail ticket holders will be send their start destination, which will be either in Edinburgh’s New Town or Edinburgh’s Old Town.

Yes, most of our events are family friendly. Please note that some of our events are 18+, more information on event age restrictions can be found on the event and tickets pages on our website.

Yes absolutely, our family friendly events in Freemason’s Hall, St Giles Cathedral and on Rose Street are suitable for children and buggy access. Please note that there are some steps leading up to the entrance of Freemason’s Hall but staff will be on-hand should you require assistance for buggy access.

Our event stewards and staff are available throughout the events to assist and advise.

No food, alcoholic drinks, glass or cans may be brought into any of the event venues. Refreshments will be made available at some of our events and located at designated areas. Alcoholic drinks will not be served to anyone under the age of 18 and a challenge 25 policy will be operating during the event.

We would highly recommend you do but professional photography equipment will not be permitted without prior permission from the event organisers (i.e. cameras with interchangeable lenses).

There will be so many amazing moments to photograph and remember at this event, please use Smart Phones and compact digital cameras to share images via social media.

Burns&Beyond welcomes photographers to our events who are invited to capture and film their experience on cameras and smart phones for personal use and sharing via social media.

Photography for commercial purposes is strictly prohibited. Anyone found using content for promotional or commercial purposes must have a prior written agreement from Unique Events or will be in breach of copyright and may face legal action. If using professional photography equipment and tripods please contact the Burns&Beyond team via the contact page on our website.

Burns&Beyond shall not be liable for loss of or damage to your equipment or possessions or be liable for damages, compensation and claims resulting from the photography.

In extreme weather, we reserve the right to cancel any photography activities and the event itself.

All photography for press or online publications should be credited to Unique Events, Burns&Beyond.





Cancellation

The majority of Burns&Beyond events and activities take place in indoor venues and would not be affected by weather conditions.

No refunds will be offered if the weather is inclement but the event is safe to go ahead.

Should weather conditions be deemed extreme and weather warnings be issued this would be communicated through the event box office and social media channels.

If the event has to be cancelled due to extreme weather, tickets will be refunded automatically within seven working days. Visitors will be contacted by email with confirmation of refund and offered an alternative night/session if possible.

If ticketed events are required to be cancelled due to extreme weather, a decision to cancel will be taken in advance of the event on the day. If a decision is made to cancel a ticketed event we will endeavor to contact all patrons by email and the information will be advertised on the official website and social media platforms.

For safety reasons, a decision may be made at any time during the evening to abandon, postpone or delay any or all of the advertised sessions. This information will be advertised on the official website and social media platforms. In the event of inclement weather visitors should check that Burns&Beyond is open and the event is going ahead by visiting the website , or phoning 0844 573 8455*.

*Please note that this number is manned between 10am – 5pm Monday to Friday and calls cost between 2p to 7p per minute plus your phone company’s access charge. Mobile networks charges may be more expensive.


Programming

Burns&Beyond  is presented Scotland’s leading independent event producers Unique Events Ltd.


Competitions

Not open to employees of competition host, Unique Events, Marketing Edinburgh, City of Edinburgh Council or Essential Edinburgh their immediate families, their agents or anyone professionally connected with the promotion.
Limited to one entry per household. No third party or bulk entries will be accepted.

Entrants must be aged over 18 years.

Tickets will be non-changeable, non-refundable, non-transferable and will carry no face value.

All elements of prize package are subject to change and are subject to all prize fund provider standard operator terms and conditions.

The prize is as stated. No cash or other alternative prize is available except that in the event of circumstances outside of the promoter’s control. The promoter reserves the right to provide a similar prize of equal or greater value.